California light works customer service feedback

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Re: California light works customer service feedback

Postby hemivette » Wed Nov 19, 2014 1:28 am

nineandfive wrote:Thats a wicked story ! Its funny cause i went to my tent last night opened it up and noticed some flickering. Kinda strange because the UV bulbs on my one SS400 are both shot ? Strange to me cause usually those bulbs go one at a time.... or has anyone had them go both at the same time? i guess i ll have to call CLW and see what they have to say...


Flickering sounds like a ballast problem. Definatley give them a call. This is a company who stands behind there products.
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Re: California light works customer service feedback

Postby nineandfive » Mon Dec 01, 2014 7:39 am

hemivette wrote:
nineandfive wrote:Thats a wicked story ! Its funny cause i went to my tent last night opened it up and noticed some flickering. Kinda strange because the UV bulbs on my one SS400 are both shot ? Strange to me cause usually those bulbs go one at a time.... or has anyone had them go both at the same time? i guess i ll have to call CLW and see what they have to say...


Flickering sounds like a ballast problem. Definatley give them a call. This is a company who stands behind there products.



Quick update ! I ended up replacing both bulbs and seems to have issues as of yet.. I didnt get a hold of CLW cause calling from Canada seems to be a pain in the ass! lol
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Re: California light works customer service feedback

Postby SisterMaryElephant » Mon Dec 01, 2014 10:47 am

nineandfive wrote: I didnt get a hold of CLW cause calling from Canada seems to be a pain in the ass! lol

support@californialightworks.com ;)
Disclaimer:
I still use HID and I'm NOT an LED expert. All of my LED knowledge is from other parties or research so I can't say from first hand experience one way or another. I also run a medical grow consulting business in SoCal.
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Re: California light works customer service feedback

Postby hemivette » Tue Dec 02, 2014 12:57 pm

SisterMaryElephant wrote:
nineandfive wrote: I didnt get a hold of CLW cause calling from Canada seems to be a pain in the ass! lol

support@californialightworks.com ;)


eleanor@californialightworks.com She IS there customer service rep. h
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